Scope of application
The following principles form the basis for successful co-operation between MENSCH IN BEWEGUNG and its customers and apply to all business transactions. Conflicting terms and conditions of the customer are only effective if they are expressly recognised in writing by MENSCH IN BEWEGUNG. Agreements that deviate from or supplement these GTCs must be made in writing.

Confidentiality
Both parties undertake to treat all information that is made accessible in the course of the collaboration as confidential. This obligation shall also apply beyond the end of the co-operation. This also applies in particular to electronically processed information and data.

Prices
Price information received verbally shall be regarded as a non-binding guideline for the orientation of our customers; a legal claim therefore only exists on the basis of the prices communicated in writing. Additional services such as accommodation costs, travelling expenses and the like are shown separately for each individual case in our quotations.

Cancellations & postponements:
For cancellations later than twelve weeks before the start of the event, we charge 50% cancellation costs; later than three weeks before the start of the event, we charge 80% cancellation costs of the respective project value.

Realisation:
If an event cannot be held due to the cancellation of the trainer, force majeure or other unforeseen events, there is no entitlement to implementation, but you can choose between postponement or cancellation free of charge. ‘Precautionary measures to protect health’ are not a reason for cancellation – the event can also be held online. 

Due date:
All payments are only due retrospectively, i.e. after the service has been provided, when the invoice is issued. Invoicing takes place after each individual training module.

Addressing customers in accordance with § 107 TKG
MENSCH IN BEWEGUNG – the forum for personal and organisational development – invites its customers at irregular intervals to chargeable and free events and uses the medium of electronic mail for this purpose.
We would like to point out that all forms of contact with our customers are in full compliance with the provisions of the German Telecommunications Act, in particular §107 TKG on the regulation of unsolicited communication. Customer data is acquired exclusively through the sale of services or as part of the provision of services or comes about as a result of personal contact with one of our trainers.
The information presented in our mailings is an additional source of information for our customers or serves to advertise our own products and services.
Our customers have the option of refusing to receive such messages at any time, free of charge and without any problems, by sending an informal e-mail, whereby this option is explicitly pointed out in every mailing.

Further information on data protection can be found here.

Place of jurisdiction
Unless otherwise agreed, the place of jurisdiction is the respective registered office of the trainer.
The legal relationship between MENSCH IN BEWEGUNG and its customers is governed exclusively by Austrian law.

Liability
We guarantee you the best possible training and execution of all exercises. If exercises exceed our area of expertise, we generally call in trained partner companies to accompany us during exercises (e.g. outdoor). In any case, the following applies: Liability for damages arising from participation in the commissioned activities (event) shall be borne exclusively by the client in its capacity as organiser.



Status of these GTCs: 1 September 2024